BioTech & HealthTech

JCommerce has implemented Microsoft Dynamics 365 Business Central in the cloud for Medim

A healthcare and medical equipment provider needed an ERP solution that would allow for efficient resource management, quick analysis of business data and simple reporting. Being familiar with the specifics of the industry, the ERP team from JCommerce carried out the implementation of the most modern Microsoft solution: Dynamics 365 Business Central.

Country: Poland
Year: 2019
Project scope: Implementation of Microsoft Dynamics 365 Business Central in the cloud
Team size: 3
Time: September 2019 – January 2020
Technologies: Dynamics 365, Microsoft Azure, Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, Microsoft SQL Server
Project company name: Medim

Long-term cooperation between Medim and JCommerce

Medim has been providing innovative solutions in 17 areas of medicine for over 30 years, supplying healthcare facilities with specialized medical equipment and apparatus. JCommerce has been cooperating with Medim since 2010, when our specialists carried out the implementation of the Microsoft Dynamics NAV system. At the time, we implemented the ERP system within a timeframe of six months – the client appreciated the commitment of our team and described the implementation itself as exemplary.


In 2019, Medim contacted us regarding the need to update the system. The company needed a modern enterprise resource planning tool that would allow them to work effectively and intuitively using the latest technologies. Despite ad hoc updates, the system had ceased to meet the company’s expectations. In the case of small and medium-sized enterprises, frequent updates of the ERP system should be a natural response to the dynamics of the company, changing legal regulations and emerging technologies. Only then can users take advantage of the latest solutions and have access to the necessary integration with the applications used in the company. It is advisable to replace an ERP system every 8-10 years, to be sure that it continues to be fit for purpose. Every year, Microsoft releases a new version of its product, the most recent of which is Microsoft Dynamics 365 Business Central, which ERP specialists from JCommerce recommended to Medim.


The JCommerce team updated Microsoft Dynamics NAV 2016 to the latest version. Because the client has switched to cloud infrastructure, we implemented the new system on the Microsoft Azure platform using the SQL Server database. Such a solution, i.e. using a ERP system and a cloud platform from the same provider, relieves the client of the burden of maintaining the hybrid infrastructure and the related challenges and problems. As part of our work, we also introduced minor changes, including in printouts and handling interest notes, which extended the system’s capabilities.

The Microsoft Business Central system lifts company management to a new level, and its users can take advantage of the latest technological solutions, such as Artificial Intelligence algorithms supporting data analysis or data visualization with the use of PowerBI.

Additional capabilities

Microsoft Dynamics 365 Business Central offers users many additional options. In order for the client to utilize the entire potential of the system, the ERP consultants from JCommerce proposed additional solutions to facilitate users’ work.

1) Use of industrial tablets
Currently, product entries and releases from the store are handled at the workplace using dedicated functionality and standard acceptance and release documents. Document lines with batch numbers and serial numbers must be input manually. JCommerce proposed the preparation and implementation of functionality to support Data Matrix barcode readers. This will help to improve the process, and the Business Central system user will be able to handle product entries and releases from anywhere using an industrial tablet with a wireless connection.

2) Expansion of existing reports
The client uses reports such as “Status”, “Contract Analysis”, “Payment Report” or an external “Current States” report in the form of an Excel sheet that retrieves data from the Dynamics 365 Business Central system database. JCommerce proposed the implementation of additional functions or new system infrastructure, which would make it possible to expand, optimize and extend the possibilities of these reports and analyses. The proposed changes have already been implemented in the “Payment Report” and “Current States”.

Business Benefits

  • Easier creation of analyses and reports thanks to Power BI,
  • A modern solution that uses Machine Learning and Artificial Intelligence,
  • More convenient and effective work of users,
  • Utilizing the capabilities of the Azure platform: integration with other Microsoft applications,
  • Quick implementation thanks to the cloud version,
  • A system that is always up to date,
  • Savings on licensing costs thanks to the SaaS model.

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