IT & Consulting

QlikView and NPrinting Support Services

JCommerce is a strategic nearshore development partner in the field of Business Intelligence solutions for Acando, the Swedish IT consulting company. The main aim of cooperation is QlikView and NPrinting application management, as well as related consultancy & support services.

Country: Sweden
Year: 2013 - ongoing
Project scope: Consultancy & support
Team size: 4
Time: ongoing project
Technologies: QlikView, NPrinting
Project company name: Acando AB
QlikView support services

Scope of services

JCommerce maintains the client’s QlikView and NPrinting environments. JCommerce specialists ensure the stability and security of the business infrastructure through 2nd and 3rd service line support for the end-customer (Alimak Group and Acando AB), as well as daily support.

JCommerce specialists also provide Qlik Managed Services, which include the following areas of responsibility:

 

  • management of authorizations and access within the applications,
  • manual file updates,
  • morning check, the daily monitoring of reloading tasks and the status of final documents in Access Point;
  • troubleshooting.

The project also included the development of custom reports and distribution process optimization, thanks to which employees receive customized reports from QlikView (either on-demand or scheduled) in selected formats, such as PDF, Excel, Word, PowerPoint or HTML file.

We see JCommerce as a very professional company with the right mix of technical and collaboration skills. We are very satisfied with this collaboration and are pleased with the level of expertise of the JCommerce staff, their commitment and the code delivered. Some of these projects have been accomplished under very strict time constraints and we were pleased with the flexibility of JCommerce in scaling up the project resources when needed.”

Johan Berg, Senior Vice President Acando AB

About the client

Acando AB is a consulting firm that provides consultancy in project leadership, analysis, design and development for software projects of any size. In addition to web design and software development, the company offers Business Intelligence and Data Warehousing design and development services. The Acando Group has approximately 1700 employees in five countries.

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