We are testing a document automation web app being developed by a tech company from Austria

The client’s system

A cross-platform app (mobile, web and desktop) for managing documents and categorizing them accordingly. The system allows documentation to be indexed and archived in an automated manner. For example, it is possible to automate the flow of invoices using a mailbox. Our client’s solution is used by external companies (e.g. Canon) as well as internally.

The need

Our client had a team of testers, but did not have adequate competences in the area of web app testing in their team. It was also important for the client to minimize app errors in the development environment.

Challenges

• Learning the details about a large project and getting started in the work on the development of a cross-platform app.
• The project is being executed remotely in an international environment – the entire project is in English, and communication is facilitated by a Scrum-Kanban model of collaboration.

The solution

A Test Engineer from JCommerce, who has 5 years of experience in automated testing of web apps, joined the client’s four-person team, taking responsibility for that area of the project. In order to get to know the specific character of the project, our engineer took part in a week of implementation training, which was also an opportunity to get to know the team better, including other testers who conduct tests of desktop and mobile apps.

CLIENT STORY

Our client from the e-commerce industry needed the support of iOS and Android teams to develop their mobile application.

Find out how JCommerce's specialists supported the project. Read the client's story!

Our software tester shared his knowledge of good practices and the latest standards used in modern web app testing. He suggested new tools and a change in the approach to writing test scenarios. Thanks to the transfer of know-how, it was possible to involve manual testers in the process of creating test scenarios for automated tests, and the tests now take place on three browsers. We use CI / CD tools to manage the code of the automated tests.

Benefits for the client

• Twice as many software tests carried out – the company continues to develop the app and subsequent tests are being added on an ongoing basis.
• New tools – improvement of the ways the Selenium framework is used.
• Adding the possibility of testing on Firefox.
• Know-how and knowledge about good practices in the field of web app testing