JCommerce’s customer approach

An IT Company Which Listens to Your Story

As a technology partner, we have learned over 2 decades our customer’s story is matters most.

We are a tech company that develops centers of excellence in the city of Katowice in the heart of the fastest-growing industrial region in Poland, where new startups, investments, and visions are born.

We are ready to share our expertise with you and support you on your technological journey by providing the services of developers and project teams in convenient models.

How will you benefit?

You decide whether to work in the Agile, Fix or Hybrid model.
Choose between a variety of project management methodologies: 

Agile model

64% of companies surveyed claim that the Agile model ameliorates business and IT alignment. We use Scrum, Kanban and DevOps to manage software development projects based on Continuous Delivery / Continuous Improvement principles. This way you receive functioning parts of your product, which is constantly being improved. Communication within a project is transparent and our Scrum Masters and Product Owners are always here to support your team and provide essential know-how.

Nearshore IT - Customer Approach - Models of project delivery

Fix model

You can decide on a waterfall (fix) model whenever the requirements and scope, as well as the technology and the product itself, are fixed. With this approach, you will gain clearly defined phases and measure easily identifiable milestones of the software development process. 

Hybrid model

Mix the advantages of both models to get the most out of the experience of our project managers, software developers and IT professionals. This model provides the right combination of project management methodologies to meet your expectations and the requirements of the project. 

In our projects, we focus on the client experience

  • Project roadmap

We will start with a project roadmap to determine goals and delivery timelines.

  • Smooth Kick-Off

Your project will kick-off in 2 weeks. You will get the core of the team of 2-3 engineers immediately, and can scale up the team if necessary.

  • Face to face meetings

We emphasise to face-to-face meetings and on-boarding at the client’s site. We want to get to know you better to ensure excellent communication and understanding.

  • 100% remote services

We are 100% remote and we have processes and tools in place that support the management of distributed teams.

  • 30-day free trial

We guarantee a 30-day trial period for each developer. During the trial, you can check if they are a perfect match for your project. If not, you can cancel their assignment at no extra cost.

  • 1-year warranty

You will get a 1year warranty for the delivered product. If the product differs from your expectations, we will make the necessary changes so that it suits your needs.

Your nearshore cooperation advantages

No matter if you want to cooperate with us in the Agile, Fix or Hybrid model,
you will access we have to the full selection of advantages.

Access to new tools

Get access to new tools, best practices, and software development technologies. Our IT specialists use the latest tools and constantly improve their skills to work with the best technological stack. Find our more about our QA and testing tools, frameworks, deployment tools, profilers, bug trackers, etc.

Nearshore IT - Customer Apporach Qality Assurance

Improved Processes

Take advantage of our knowledge and Improve the internal processes within your company. Our employees will introduce new and effective industry practices.

Improved Product Quality

Make the quality of your digital products better. Our remote software development teams work hard to deliver the highest quality.

Why trust us? 

Focus on the client

You will get our full attention during the IT project: as a client you will be listened to and taken care of at each stage of the software development process.  

Dedicated support team

What roles do you need for your project? Get full support thanks to a dedicated team comprising the unique competences of a Sales Manager, Team Manager and Delivery Manager. They will lead you through the entire product development process. 

Transparency

We are transparent within our organization, just as we are in terms of relationships with our clients. We value openness, honesty and partnerships built on transparency. Our processes and core values are clearly defined and shared publicly in the form of documents and ready-to-use templates to download.  

Shared risk

Cooperation is more than signing a contractual agreement. A true partnership means taking full responsibility for the product and the consequences for the client. You will receive assistance in the scope of risk assessment and risk management. We will take care to monitoring the results and strive to deliver the a final product that meets your expectations.  

A partnership built on trust

As a client, you expect to receive business value within the expected time and budget. It is our mission to provide it – and not only because of the contract. The main reason is that a partnership built on client satisfaction helps us to maintain long-term relationships that last for decades.  

Quality First approach

Clean and easily scalable code and error prevention are the keys to successful software development. Our Quality Policy is based on standards and best practices as well as on the experience of our developers and Quality Assurance squad. Our cooperation methodologies and high standards reduce the risk and costs of the projects we deliver. 

Added value

Are you ready to receive more that you expect? Our clients say that new management methods, best practices and technologies introduced by our professionals have allowed them to gain unexpected added value. We strive to deliver even more as we are hardworking, entrepreneurial and curious. You will benefit from our know-how, excellent processes and outstanding communication skills.

Flexibility

No matter if you need the help of a single developer, a development team, consulting services or training, we will provide support in convenient cooperation models. We know that our clients search for partners who can adapt to rapidly changing requirements and take action quickly to scale up. 

Let’s talk!

I hereby agree that JCommerce Sp. z o.o. shall process my personal data (hereinafter ‘personal data’), such as: my full name, e-mail address, telephone number and Skype ID/name for commercial purposes.
I hereby agree that JCommerce Sp. z o.o. shall process my personal data (hereinafter ‘personal data’), such as: my full name, e-mail address and telephone number for marketing purposes.
I have been informed by JCommerce Sp. z o.o., 3 Ks. Piotra Sciegiennego St., 40-114 Katowice – the personal data controller – that:
- The provision of the aforementioned personal data is voluntary but essential for commercial or marketing purposes, if I have given my consent in this regard;
- I have the right to access the content of my data, including to receive copies of it and correct it, delete it and limit the processing of it, as well as the right to transfer it, the right to object to the processing of it, and the right to withdraw my consent at any time. However, the withdrawal of my consent shall not affect the lawfulness of processing carried out on the basis of the consent in question prior to its withdrawal;
- A statement of withdrawal of my consent to the processing of personal data should be submitted to the headquarters of JCommerce Sp. z o.o. or sent to the following e-mail address: zgody@jcommerce.pl. The withdrawal of consent to the processing of personal data shall result in the inability to fulfil the aforementioned processing purposes;
- The personal data provided shall be shared by JCommerce Sp. z o.o. with the company’s authorised employees and individuals collaborating with JC under civil-law contracts, who are involved in the implementation of the purpose of the processing;
- The data provided shall be processed on the basis of the relevant provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), ‘GDPR’;
- Should you have any questions regarding the protection of your personal data, please contact us by e-mail: odo@jcommerce.pl;
- The personal data provided shall be processed for as long as is necessary for the purpose for which it was supplied, or until I express my objection in this regard. In the event of filing an objection, JCommerce Sp. z o.o. shall no longer process my personal data for the aforementioned purposes, unless it can demonstrate that there are valid and legally justified grounds overriding my interests, rights and freedoms or my data is necessary to establish, pursue or defend a claim, if any;
- I have the right to file a complaint to the supervisory authority if I consider that the processing of the aforementioned personal data violates the provisions of the General Data Protection Regulation of 27 April 2016.
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