Expert knowledge | March 19, 2020

5 Unexpected Benefits of Adopting the IT Outsourcing Model

As the world becomes more globalized, companies realize the power of outsourcing. Nonetheless, to achieve the real benefit, organizations should first understand how to set up a successful outsourcing cooperation as well as clearly comprehend the benefits of IT outsourcing they wish to gain. 

   

In this article, we take a more in-depth look at the advantages of IT outsourcing, paying particular attention to the unexpected benefits companies stand to enjoy. The typical benefits that come with this model, case in point, are widely known: companies often outsource IT services to get access to global talents, save time, eliminate recruitment issues, etc. And while these advantages are sure to attract any firm, many still hold back out of fear for such aspects as potential communication issues or the impact of outsourcing cooperation on corporate culture. 

With that said, here are the often-unforeseen perks of this model.  

New Management Styles 

One of the unexpected pros of IT nearshoring is that it exposes a company to new and beneficial forms of management. Case in point, when an outsourcing provider advises a contracting company to cooperate under the Agile model (e.g., Scrum) or Kanban, the company’s leadership learns of these forms of engagement. Later, they can use the knowledge and skills gained from their cooperation to manage their inhouse, or even dispersed teams. Furthermore, Agile methodologies improve communication and result in better collaboration. According to the “State of Agile” report, 64% of surveyed companies claim that Agile model ameliorates business and IT alignment. 

Improved Processes 

Outsourcing helps improve the internal processes within a company. It is bound to happen since employees from the outsourcing company often introduce new and effective industry practices in the hiring company. In turn, this approach can make a company more scalable and give it access to a new market segment (from the developer’s country.)  

Also, by working with a company within a short distance, there won’t be much, if any, time and culture differences. As such, employees in the outsourcing and contracting companies will get along quickly, driving operations and profits.   

Access to New Tools 

When you are working with an external IT services provider, you have a better chance of getting to know about new tools, practices, and technologies in software development. And that’s because IT specialists will know which latest tools are being used for what processes. These could be QA and testing tools, frameworks, deployment tools, profilers, bug trackers, etc.  

Improved Product Quality 

One of the most common myths associated with IT outsourcing is that delegating work to external teams may result in getting a product of lower quality. But in fact, if you hire an IT outsourcing company, it will usually come with several years of experience in the industry that employs professionals in a given area. So, you can expect to get better quality of digital products as opposed to when you hire and train your own team. Also, having multiple remote teams involved in software development creates healthy competition among them. Every team works hard to deliver the best quality.  

Development of a Long-term Partnership 

Outsourcing your IT services can also be beneficial because you build a long-term working relationship with the outsourcing provider. So, you won’t need to recruit an in-house team for future projects or seek for another IT outsourcing provider, but rather, you can simply delegate them to the remote team you already know and trust.  

Instead of outsourcing your IT needs to a faraway vendor, you can opt to cooperate with a provider in a nearby country or location. Commonly known as the nearshoring model, this type of partnership offers additional benefits such as short travel distance, small/ non-existent time difference, similar culture, easy team scaling, and increased access to good developers. 

 See the case study and check for yourself: 

Summary  

All that said, outsourcing has the potential to offer businesses many amazing opportunities. From increasing efficiency to improving development quality and forming long-lasting partnerships. And if you nearshore, you can overcome some of the limitations associated with offshoring. The added value IT outsourcing bring comes as a surprise, but very often it is a decisive argument in prolonging cooperation which then turns into a real partnership. 

Radoslaw Okarmus

Radoslaw Okarmus

Key Account Manager

A graduate of technical physics at the Tadeusz Kościuszko Cracow University of Technology, he has been involved in the sale of IT solutions for 4 years now, while focusing on the development of outsourcing cooperation in Team Building, Team Leasing in JAVA, .NET, PHP, and Front-End technologies and BI platforms for the past 2 years. He strongly believes in the principle that the most important thing is to achieve the client's business goals, and thus in "win-win" outcomes for both parties. In his free time, he enjoys running and trekking.