nearshore@inetum.com

Engage us to develop and scale multiple IT projects. 

Use the know-how and experience of our nearshoring teams to build an effective strategy of maintenance and development for the IT solutions based on ITIL best practices. 

What we offer

We are responsible for a given business area using the Managed Services frame, including the maintenance and development of supported system. All services are performed in accordance with the agreed SLA and service KPI’s used to measure system operations.

Combining effective processes with a wide portfolio of skills and high scalability makes us a reliable partner in times of both calm and stormy waters.

Get the full benefits of managed services

  • Focus on your core business
  • Better management of up-time
  • Access to unlimited expertise
  • Cost-effectiveness

Flow of nearshoring managed services

Design

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  • Service catalog setup
  • Setup ITSM system
  • Service Level Management
  • Capacity setup
  • Escalation path

Transition

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  • Knowledge management
  • Internal tests
  • Documentation
  • Service Deployment

Operations

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  • Covering all processes, Incident & Change and Problem Management
  • Monthly reporting
  • Improvements
  • Optimization

Scale your project with a dedicated nearshore team

Describe your IT project in a few words and let us find you the best model of nearshoring cooperation.

    Step 1

    What application type do you need to support?

    Additional Services

    Step 2

    What platform type does your software support?

    How old is your application?

    Step 3

    What services are you interested in?

    Step 4

    What level of support are you interested in?

    What support time coverage do you need?

    Step 5

    Specify the number of tickets per month

    Is your system business critical?

    Step 6

    That's it!
    Now just leave contact details, please

    Full Name *

    Company Name *

    Phone *

    Email *

    Feel free to provide more details about your software and needs!


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