news | August 25, 2017

Italy – CCM application redesign

The PRT Group, a provider of Customer Output Management Services has decided to nearshoring Europe and to cooperate with JCommerce in terms of adjusting internal systems to the new technical and business requirements.

The aim of the project is to upgrade basic production workflow. Also, it is relevant to upgrade current applications to more technology advanced versions and features.

JCommerce team participate actively to the review and the upgrade of logical, technical and presentation PRT Group’s system features to create a unique omnichannel CCM platform.

PRT Group, is an Italian provider of Customer Output Management Services. What is more, PRT Group is the distributor of outbound communications through various channels.